员工英语培训

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Air-condition 空调floor heating 地暖Sewage pump 污水泵

Socket /Power outlet 电源插座Plug 塞子

Faucet(tap)水龙头Control board 控制面板Shower 淋浴

Kitchen 厨房Basement 地下室

First floor /second floor 一层、二层Leaking 漏水Bedroom 卧室Parking 停车

Delivery 传送递送Express mail 快件water 水

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礼貌用语

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1.Good morning，

afternoon, sir/madam！早上/下午好！先生/女士！

2.How may I help you？我能帮你吗？3.Thank you！谢谢你！

4.You are welcome!不客气

5.I am sorry!对不起！

6.That‘s all right！没关系！

一些常用的英语短语

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1.I see.我明白了。2.See you.再见。3.This way, please.这边请。

4.Of course.当然。5.No problem.没问题

6. I'll help you.我会帮助你的。7. It is my duty.这是我应该做的

If you have any problem, please feel free to call the reception or your housekeeper.

如果您有任何需要帮忙的，请随时打电话给客服或您的管家。

Reception 客服部

1.Hold on，please.请不要挂断。

2.This way，please.这边请。

3.Please sign in, here.请在这地方签字。

4. The deposit is 100 RMB, which you may get back. 100元押金，可以退回

Sir/Madam ,do you need the receipt ?先生、女士，您需要开收据吗？

Dear Sir/Madam ,what is the title of the receipt ?先生或女士，发票抬头开什么？How much should I pay ?我应该付多少钱？The total is --------总计…….The total includes, labor and materials .包括人工和材料费

l am refunding you, your deposit of 100Rmb.退您100元押金

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Thank you very much !非常感谢You are welcome !不客气

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I CAN DO IT you can only learn to speak English by speaking！

你只能从讲英语中学会说英语！

I am the best !

THANKS