The MOQ is 100 pcs each model, you can mix colors.
但是如果没库存的话，要MOQ1000个每款。
2.What is the delivery time?--阿里巴巴的小订单，如果低于500个的话，都写收到货款后的7-15天，如果配件有库存，会比较快；如果没库存，则会比较久，不过具体要询问生产部。
About 7-15 days after receiving your payment.
3.What is your payment terms?
T/T, or Western union,100% payment before production--几百个的小订单；
T/T，30% deposit, rest before delivery.--2000个以上的订单。
4.What is the certificates you have?
We have CE&ROHS, battery directive, nickle-free report.
Plz see my attached report for your reference.
5.How many workers in your factory?
More than 150 workers.
6.Are you trading company of factory(manufacturer)?
We are factory. But we have our won exporting office.
So we are manufacturer and trading company.
7.Can I print my own logo?
Yes, and the MOQ is 300pcs/color. And $0.03 more per color of logo, per place.
If the total quantity is less than 1000pcs, hope you can pay extra $35 plate charge.
How many colors of your logo?
Where would you like to add your logo?
Can you send me the logo in AI format?
so that we can ask our designer to make the layout for your checking ASAP.
8.What about your warranty?
1 year warranty(japan movt about 1% defective rate, Chinese movt about 5%
defective rate)
We are very confident in our products, we have special quality control department who will 100% check every pc of goods before shipment,we make sure all the goods we sent out to customers are in good condition. when customers receive the goods in 15 days, if there are broken one,please tell us and show us the detail proof so we can check and give replacement in the next order. If you still worry about the goods, you can ask your QC to our factory for testing.
9.What about the packing?
The normal parking is each in one OPP bag, 300pcs per carton.
but if you want gift box packing, we have some for your choice.
10.The price you quoted is too high, can you give me a discount?
Different quality, different price.
we have a high standard quality control, there are 2 QC procedure, the 1st one is: all of our watches need to be set the BEIJING time, and then let the watches to run 48 hours, and then our QC will inspect all of the watches one time and pick up the defective watches. The 2nd one is: before packing, our QC will inspect all of the goods once more, and only the good condition watches can be packed into carton. So most of our customers are satisfy with our products.
（让步）After rechecking with our manager, we can give you ……
（不让步）In the future, if the quantity is larger, we can talk again.
11.What is the material of the watch?
Silicone, alloy, leather, stainless steel, Plastic, electro-plate,PU…….
12.Can I make the watch according to our panton color?
Yes, but the MOQ is 1000pcs per color.
what is the number of color you want?
13.The shipping cost is too high?
We use DHL express, it is fast and safe, and door to door service.
That is why the cost is high.
或者多方比较，发现FEDEX/UPS/TNT便宜很多：
After checking,we found the shipping cost by FEDEX/UPS/TNT is cheaper than DHL.
Plz see my new quotation/PI.
Hope it is ok for you this time.
14.Do you have this model?--实际上是我们没有的款式。
I am sorry, we don’t have the exactly same model as your attachment.
But we have some similar ones for your reference.
Plz check my attachment.
Is it ok for you?
15.If i want MK/ICE logo, is it ok?
I am sorry, we don’t sell watches with brand name.
plz kindly note that usually what we produce is without MK/ICE logo,
if the goods with logo, you may take the risk at your custom because the goods may be taken away by your local custom.
16.What do you mean 1ATM/3ATM/5ATM?
1 atm water proof function means when you wash the hand it touch the water, it is ok. But please avoid swimming or taking a shower.
3 atm water proof function means you can wear it when you are swimming or taking a shower.
5 atm water proof function means you can wear it when you are diving.
17.Why the price is so high?--客人只要小订单（样品订单）,低于50个每款
Because it is like the sample order, so the cost is higher,
in the future if you place the normal order,
MOQ 100pcs each model, we will give you normal price.
18.As for the alloy watch, how long will it tarnish/fade?
We usually manufacture watches with common electroplating.
Normally, it won't tarnish/fade as you wear it,
but if time is long, almost 1 year, it may tarnish a little bit,
19.Can you send us samples?
Yes, it is ok.
How many pcs you need?
--如果只要1-3个，可以向老大申请样品免费，运费到付：
we can provide you free samples, but freight collect.
Plz tell me your FEDEX account, also your address,phone number.
So that we can arrange shipment ASAP.
--如果要3个以上，样品费和运费都要收一下。
We can send you samples as your requirement,
But hope you can arrange sample fee and shipping cost to us.
The total cost is $?.
Hope it is ok for you.
20. Can we pay by Paypal/Escrow?
I am sorry, we don’t use Paypal or Escrow.
All our customers pay to us by T/T or western union.
Hope it is acceptable for you.
We are 4th year of golden supplier in Alibaba.
we pay to alibaba $12000 each year.
if we have any cheating behavior, we will be punished by alibaba and our store will be closed, and we can never use ALIBABA in the future.
Hope you can trust us. :-)
21. Why the samples haven’t been sent out? It takes so long time.
Thanks a lot for your follow up.
I just called our production manager, he is working hard to produce the samples.
As soon as it is ready, I will inform you, and arrange shipment.
Best regards,
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